ACTION RESEARCH MODEL
This action research model is a cyclical process. As I’ve learned in class, this process is based on research in order to expand their knowledge about the problem. Their awareness of the problem will help them solve and improve the things that do not go well with the organization based on their research or past experiences.
“Action research is a systematic approach to investigation that enables people to find effective solutions to problems they confront in their everyday lives. Action research focuses on specific situations and localized solutions. It is usually used to identify issues to do with practice and to improve ones service. The primary purpose of action research is to provide the means for people to engage in systematic inquiry and investigation to ‘design’ an appropriate way of accomplishing a desired goal and to evaluate its effectiveness, usually by a means of qualitative research. Action research is a collaborative approach to inquiry or investigation that provides people with the means to take systematic action to resolve specific problems. It does not resolve all problems but provides a means for people to get a handle on their situations and formulate effective solutions to problems they face in their public and professional lives (Stringer 1999).”¹
action research process involves these steps
1. Identifying the problem with discussions with the client.
2. The OD practitioner then settles on what information should be gathered through the use of interviews, questionnaires, performance data and process observation. Then they further make a diagnosis on this through observation. The diagnosis will be then presented to the group to identify what part of the research needs improvement.
3. After everything has been approved by the client, the planning and action process is done. The implementation of new rules and procedures, work behaviors, and others will take place.
4. Since it is a cyclical process, data will be gathered even after the implementation. This procedure will be done if there are still problems or mistaken diagnosis present in the findings.
This action research model is commendable since this process scrutinizes and examines every flaw present in the organization. The collaboration within the OD practitioner and the client helps a lot because both their opinions matter the most. The evaluation procedure in this model is vital since errors and miscalculations can still be present in the organizations. They should evaluate and diagnose if the proposed solution is the preeminent solution of all.
Reference: ¹http://labsome.rmit.edu.au/liki/index.php/Action_research
3. Empower action
- Provide plenty of options for employee involvement
- Have line managers provide day–to–day direction.
4. Involve people in the process
- Generate short-term successes to reinforce the change
- Negotiate with external stakeholders as necessary (such as employee organizations).
Refreeze
1. Anchor the changes into the culture
- Identity what supports the change
- Identify barriers to sustaining change.
2. Develop ways to sustain the change
- Ensure leadership support
- Create a reward system
- Establish feedback systems
- Adapt the organizational structure as necessary.
3. Provide support and training
- Keep everyone informed and supported.
4. Celebrate success!
Reflection:
If these practical steps would be followed, the organization and its members will be efficient. Organizations should consider this model as a stepping stone to an enhanced and improved future ahead of them.
One thing that I really agree on with this article are the ways in sustaining change wherein there are leadership support, reward system, feedback systems and the organizational structure. In my opinion, creating the reward system will inspire the members of the organization to work better since there is an incentive from all their hard work. Therefore, they would be able to sustain the change, also there would be a balanced and better organization close enough to reach their desired reality.
Reference: http://www.consultpivotal.com/lewin%27s.htm
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